Last Updated: February 2026

Adwait Hospital is committed to protecting your personal and medical information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how we keep it safe when you interact with our website or contact us for healthcare services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you use our website, call us, or submit a form:

Personal Details

• Name
• Phone number
• Email address

Health-Related Information

• Symptoms or medical concerns shared in forms or messages
• Department or doctor preference
• Appointment details

Technical Information

• IP address
• Device and browser type
• Pages visited and time spent (via Google Analytics or similar tools)

We collect only the information necessary to provide medical services and respond to your requests.

2. Why We Collect Your Information

Your information is collected for the following purposes:

• To schedule and confirm appointments
• To contact you via phone, WhatsApp, or email
• To understand your medical needs before consultation
• To provide treatment and healthcare services
• To respond to inquiries or emergency requests
• To improve our website and patient experience

We do not collect unnecessary or unrelated personal data.

3. How We Use Your Information

Your information may be used to:

• Call you for appointment confirmation
• Send appointment reminders
• Share instructions related to your visit or treatment
• Coordinate with doctors and hospital departments
• Provide follow-up care or communication
• Improve hospital services and patient support

We will only use your information for healthcare-related communication.

4. How We Protect Your Data

Adwait Hospital takes appropriate security measures to protect your personal and medical information.

Security practices include:

• Secure website with HTTPS encryption
• Restricted access to patient data
• Secure storage systems and internal controls
• Access limited to authorized staff only

We take reasonable steps to prevent unauthorized access, misuse, or disclosure of your information.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information.

Your data may be shared only when necessary with:

• Insurance companies or TPAs (for cashless treatment)
• Diagnostic labs or medical partners (for tests or reports)
• Technology providers (website hosting, analytics, communication tools)

All third parties are expected to maintain confidentiality and use the data only for healthcare or service-related purposes.

6. Your Rights as a Patient

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Ask for correction of incorrect information
• Request deletion of your data (where legally permitted)
• Withdraw consent for communication
• Ask how your data is being used

To exercise these rights, please contact us using the details below.

7. Contact for Privacy Concerns

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Adwait Hospital
Bopal, Ahmedabad – 380058

 Phone: +91 81402 34111
 Email: info@adwaithospitals.com

We will respond to privacy-related requests within a reasonable time.

8. Updates to This Policy

Adwait Hospital may update this Privacy Policy from time to time to reflect changes in legal requirements or hospital practices.

The latest version will always be available on this page with the updated date mentioned at the top.

We encourage you to review this page periodically.